Responsible Gaming at bs0020 — Your Safety is Our Priority
Gaming should be a source of fun, not stress — bs0020 is committed to keeping you informed and safe.
Why is Responsible Gaming Important?
Online gaming can be a great form of entertainment — but it is only enjoyable when you play within your limits. bs0020 believes every player should pay attention to their budget, their time, and their mental wellbeing.
Responsible gaming means treating gaming as entertainment, not as a source of income. We have put tools and policies in place on our platform to help you play mindfully and seek help when needed.
To ensure responsible gaming at bs0020, we have multiple protective measures in place, including age verification, deposit limits, self-exclusion, and 24/7 support.
Our Commitments
- Accounts for users aged 21 and above only
- Set personal deposit limits
- Time-out and break options
- Permanent self-exclusion option
- 24/7 live chat support in Bengali
- SSL protected and fair play guaranteed
Our Protection Tools and Features
The following tools are available free of charge on the bs0020 platform to ensure responsible gaming.
Set Deposit Limits
You can set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set, a 24-hour waiting period is required to change it, protecting you from impulsive deposits.
Time-Out Feature
If you feel you need a break, you can take a time-out ranging from 1 day to 6 weeks. During this period your account will be temporarily suspended and you will not be able to participate in any games.
Self-Exclusion
If you feel you cannot control your gaming, you can permanently exclude yourself from your account. Once self-exclusion begins, it remains in effect for a minimum of 6 months and there is a mandatory waiting period before it can be cancelled.
Gaming History and Spending Reports
You can view your deposit, withdrawal, and betting history from your account at any time. Keeping track of your own spending is the first step in responsible gaming.
24/7 Bengali Support
For any gaming-related concerns or issues, our live chat support team is available around the clock in Bengali. The support team will assist you with complete confidentiality.
Age Verification and Identity Protection
To open an account at bs0020, you must be 21 years of age or older. Age is verified at the time of registration, and identity documents may be requested in cases of doubt.
For users aged 21 and above only
bs0020 is a 21+ platform. Protecting minors from gaming is our social responsibility. If there are minors in your home, please keep your account password private and do not leave your device logged in and unattended.
How to Activate Protection Tools?
Activating protection settings on bs0020 is very straightforward. Follow the steps below.
Log in to your account
First, log in to your bs0020 account. Click the profile icon and look for "Security Settings".
Open the Responsible Gaming menu
Go to the "Responsible Gaming" section. There you will find options for deposit limits, time-out, and self-exclusion.
Choose your own limits
Set a daily, weekly, or monthly deposit limit, or choose the duration of a time-out.
Confirm and save
Confirm your choice. The change will take effect immediately and you will receive a confirmation message.
Recognize the Warning Signs
Stay aware of your own gaming habits. If any of the signs below appear, take a break or seek help.
Warning Signs
- Continuing to play in order to recover money you have lost
- Unable to stop gaming or finding it difficult to stop
- Hiding your gaming from family or friends
- Using money meant for bills or debts to fund gaming
- Feeling anxious or restless when not gaming
- Neglecting work, family, or daily responsibilities
- Feeling the urge to play "just a little more" even after losing
If any of these signs appear, contact us on live chat immediately or email us at [email protected].
Core Principles of Responsible Gaming
Set a Budget
Before you start gaming, decide how much money you can afford to spend for entertainment. Even if you lose that amount, it should not affect your daily life. The minimum deposit at bs0020 is just ৳200, so you can start playing with a small amount.
Control Your Time
Decide in advance how long you will spend gaming. Avoid playing for long periods without a break and take regular breaks. Prioritise spending time with family and friends, getting enough sleep, and keeping up with daily responsibilities.
Accept Losses
There is no guarantee of winning in gaming. Losing is a normal part of it. Avoid placing extra bets to try to recover money you have lost — this can make the situation worse.
Do Not Play on Impulse
Avoid gaming when you are feeling sad, angry, or frustrated. In these states your ability to make decisions is reduced and the risk of financial loss increases. If gaming becomes your way of relieving stress, that is a cause for concern.
Do Not Play With Borrowed Money
Never gamble with borrowed money or money belonging to someone else. Only spend money that you have and whose loss would not harm your family.
Keep It Away From Children
Make sure that underage children or teenagers cannot access your bs0020 account. Use a strong password and always log out before stepping away from your device.
Need Help? We Are Here
Live Chat Support
Chat with us in Bengali on live chat at any time. Our support team is active 24 hours a day, 7 days a week. Get help with any questions or concerns related to responsible gaming.
Contact by Email
You can send a self-exclusion or account closure request by email. Email address: [email protected]
Emergency Account Closure
If you feel you need to close your account right now, let us know on live chat. We will arrange to suspend or permanently close your account promptly.
Responsible Gaming FAQ
Enjoy bs0020 Safely
Play responsibly and keep gaming a fun experience. Enjoy our slots, cricket betting, or live casino — within your limits, safely.